Terms & Conditions

We respect your privacy! Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.

Shipping

You should receive your shipment 3-5 business days after you have placed your order. You will receive an email within 24 hours confirming your delivery.  We will deliver via Kate's Logos Personal Service or USPS.

Our Standard Shipping Rate varies based of subtotal of your order.

Surcharges for insurance are paid by Kate's Logos. Kate's Logos is committed to 100% customer satisfaction. Should you want to exchange your order for any reason, you may do so within 30 days of purchase by bringing item(s) that have not been worn or washed and a copy of the invoice to:

Kate's Logos
1221 West Second St
Reno, NV

Contact us anytime with questions or problems at sales@kateslogos.com

Returns and Exchanges:

We are sorry, but due to the unique nature of our items we do not allow returns only exchanges.  For sizing we can only exchange if the product has not been worn or washed within 14 days of purchase.  If item is defective we will exhange product for same or similar size. If item(s) are personalized we can not offer returns or exhanges.  Personlized items include but are not limited to: specialized apparal - personal names - personal numbers - embroidered items - and other items that we have printed for you. 

 

Uniforms with school logo will be exchanged if defective (same size) or if you ordered the wrong size (needs to be unwashed and not worn).